Divaspin Privacy Policy

At Divaspin, we are committed to protecting your privacy and safeguarding your personal information. Our privacy policy explains how we collect, use, store, and protect your data when you use our casino services. We understand the importance of data protection and comply with all applicable privacy laws to ensure your information remains secure.

Information We Collect

We collect various types of information to provide you with the best possible gaming experience at our Divaspin casino. When you register for a Divaspin login account, we gather personal details necessary for account verification and security purposes.

Personal Information

When you complete the Divaspin casino sign up process, we collect the following personal data:

• Your full name and date of birth for identity verification
• Email address and phone number for account communications
• Residential address for compliance and verification purposes
• Government-issued identification documents as required by our license
• Financial information for Divaspin deposit and withdrawal processing

Gaming and Transaction Data

We monitor your gaming activity on our Divaspin casino online platform to enhance your experience and ensure responsible gaming. This includes tracking your game preferences, betting patterns, and bonus usage such as our popular Divaspin casino bonus crab feature.

How We Use Your Information

Your personal data serves multiple purposes in our operations at Diva Spin Casino. We use your information to verify your identity, process transactions, and provide customer support through our dedicated team available at support@divaspin.com.

Account Management

We utilize your information to maintain your Diva Spin login credentials and ensure account security. Our VIP loyalty program uses your gaming data to provide personalized offers and determine your level benefits, from Level 1 through Level 5.

Financial Processing

Your financial information enables us to process Diva Spin deposits and withdrawals securely. We support various payment methods including cryptocurrency, e-wallets, and traditional banking options with limits ranging from €20 to €5,000 depending on the method.

Data Storage and Security

At Divaspin, we implement robust security measures to protect your personal information. Our servers use advanced encryption technology to safeguard your data during transmission and storage. We regularly update our security protocols to maintain the highest standards of data protection.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy. Gaming records and transaction history are maintained according to regulatory requirements under our Division of Gaming Enforcement license number 0092845.

Information Sharing

We do not sell or rent your personal information to third parties. However, we may share your data in specific circumstances as outlined below:

Regulatory Compliance

As a licensed operator under the Division of Gaming Enforcement, we may share information with regulatory authorities when required by law. This ensures compliance with anti-money laundering regulations and responsible gaming requirements.

Service Providers

We work with trusted third-party service providers to deliver our gaming services, including payment processors and game providers. These partners are bound by strict confidentiality agreements and data protection standards.

Your Rights and Choices

You have several rights regarding your personal data when using our Diva Spin casino services. We respect your privacy choices and provide multiple options for managing your information.

Data Access and Correction

• You can request access to your personal information stored in our systems
• You may update your account details through your Diva Spin casino login portal
• You can request correction of inaccurate or outdated information
• You may request deletion of your account, subject to regulatory retention requirements

Marketing Communications

We may send you promotional emails about new games, bonuses, and special offers. You can opt out of marketing communications at any time while maintaining your account access for gaming purposes.

Cookies and Tracking

Our Divaspin app and website use cookies to enhance your browsing experience and provide personalized content. These technologies help us understand how you interact with our platform and improve our services accordingly.

Cookie Types

We use essential cookies for basic functionality, analytics cookies to understand user behavior, and preference cookies to remember your settings. You can manage cookie preferences through your browser settings.

International Data Transfers

As we serve international players across multiple markets, your information may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place for all international data transfers.

Contact Information

If you have questions about this privacy policy or wish to exercise your data protection rights, please contact us through the following channels:

• Email our support team at support@divaspin.com
• Use our 24/7 live chat service available on our website
• Contact our customer support team for immediate assistance

Policy Updates

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes through email or prominent notices on our website. Your continued use of our services constitutes acceptance of the updated policy.